BACKGROUND:Hackers are continuously developing new tools and methods for accessing sensitive data. In the wake of the COVID-19 pandemic, hackers increased targeting of small businesses. Employees who had been working at the office behind a firewall were suddenly...
Accelerating the Technology Launch for a New Organization
BACKGROUND:The Detroit Regional Partnership (DRP), a single point-of-contact for companies as they explore and invest in the Detroit region, was growing and needed to move into its own office space. Launched in 2019 as a carveout from an existing entity, DRP needed a...
Pivoting to a Virtual IT Support Model for Fully Remote Teams
BACKGROUND:2020 will forever be remembered as a year of disruptions caused by the COVID-19 pandemic. Businesses were faced with many problems - the first being that all personnel were forced into a remote work arrangement. Almost overnight, the technical...
Launching a New Rapid Deployment Model for Dynamic Website Support
BACKGROUND:With a near constant stream of new opportunities, services, and resources, Detroit Economic Growth Corporation (DEGC) required frequent website updates, ranging from simple text and image updates to whole new features, microsites, and integrations. While...