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Best-in-Class Cybersecurity for Local and Remote Teams

Featured Solutions | 2021, 2022, Cybersecurity, Detroit Regional Partnership, Managed IT Services

BACKGROUND:Hackers are continuously developing new tools and methods for accessing sensitive data. In the wake of the COVID-19 pandemic, hackers increased targeting of small businesses. Employees who had been working at the office behind a firewall were suddenly...

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Launching a Build Your Jeans platform and experience for made-to-order manufacturing

Featured Case Studies | 2021, Custom Development, Detroit Denim Co., Digital Commerce, Retail & Apparel, Shopify

Background:During 2020, Detroit Denim Co. turned a challenge into an opportunity. When the pandemic hit businesses hard, they temporarily transitioned to follow their dreams of production and technology transformation: moving from made-to-stock to custom made-to-order...

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Implementing an Omni-channel Customer Service Portal to Drive Efficiency

Featured Case Studies | 2021, Advanced Automation, Business Process Optimization, Detroit Denim Co., Omni-Channel Integration

BACKGROUND:Detroit Denim Company (DDCo) is changing the game with direct-to-consumer apparel manufacturing and retail. They chose WHIM for the digital transformation needed to make it work. DDCo has always prioritized its customer relationships and experiences. They...

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Launching a New Website and Online Resource Center

Featured Case Studies | 2021, Detroit Economic Growth Corporation, Digital Product Development, Web & Cloud Infrastructure

Background:WHIM was selected to build a new online experience for the Detroit Economic Growth Corporation (DEGC). More than just a website, the new experience needed to be visually appealing and thoughtfully organize hundreds of online resources. As part of the...

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Pivoting to a Virtual IT Support Model for Fully Remote Teams

Featured Case Studies | 2020, 2021, Detroit Regional Partnership, Managed IT Services, Web & Cloud Infrastructure

BACKGROUND:2020 will forever be remembered as a year of disruptions caused by the COVID-19 pandemic.   Businesses were faced with many problems - the first being that all personnel were forced into a remote work arrangement. Almost overnight, the technical...

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Launching a New Rapid Deployment Model for Dynamic Website Support

Featured Case Studies | 2021, Detroit Economic Growth Corporation, Managed IT Services, Web & Cloud Infrastructure

BACKGROUND:With a near constant stream of new opportunities, services, and resources, Detroit Economic Growth Corporation (DEGC) required frequent website updates, ranging from simple text and image updates to whole new features, microsites, and integrations. While...

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